Horizon Electronic Telecom - 1 Source Telecom Solutions  

HORIZON ELECTRONICS TELECOM SERVICES

1 Source Telecom Solutions
 
 
        Complete Telecom Help Desk Solution
     

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This Solution is supported by a customized software application designed to respond to your organization's specific business requirements. Telecom Help Desk call requests are answered promptly by a trained telecom professional who will work with the end-user to quickly resolve the issue or immediately implement an effective solution based on your company's approved policies and procedures.  Management is relieved of administrative tasks and end-users are not burdened with non-revenue producing distractions.  Most importantly, the issue is resolved quickly and correctly saving your company money.

BENEFITS

  • Reduced Staffing & Administrative Costs

  • Free up MIS or PC Help Desk Staff
  • Improved Productivity & Morale
  • Frees up Telecom Analyst For Projects
  • Single Point of Contact for Management & Users
  • Automatic E-mail notification of New Tickets
  • Weekly or Monthly Management Reporting Options

 

Your employees are able to focus their efforts on core business functions.  It is almost impossible to accurately assess the total cost of lost productivity due to employees attempting to resolve telecom issues.

Management is able to accurately monitor performance and manage expenses - "You can't manage what you can't measure".

To learn more about the IMMEDIATE benefits of HORIZON ELECTRONICS 1Source Telecom Solutions, please contact David Tims  866 446-1234, email david.tims@horizonelectronics.com.

 

 
 
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Horizon Electronics - 1 Source Telecom Solutions

Horizon Electronics 1 Source Telecom Solutions

7925 Evies Way, Port Richey, FL 34668

Toll Free:  866-446-1234  ●   Voice: 727-845-4444   ●   Toll Free Fax: 866-849-7189   ●    Fax:  727-849-7189

email us:  1sourcetelecom@horizonelectronics.com